Organized Restaurant Details
Organization is key when it comes to streamlining your restaurant’s training program. However, we know that it’s easier said than done! YelliApp gives you one central platform to store and update all of the details your team needs to know when they hit the floor, including:
- Menu Details
- Table Numbers
- Steps of Service
- Uniform Guidelines
- Sidework Assignments
- Procedures and Policies
- Company Values and Goals
Everything can be easily found by clicking into Your Restaurant, and as your managers update information, everyone is notified to review the changes.
If there’s one thing we know about working in restaurants, it’s that communication is the only way to run a successful service. Things change quickly, and we need everyone on the team to be aware of what’s happening in order for our guests to have a seamless experience. With so many moving parts, it’s easy for details to slip through the cracks.
Yelli gives your team the ability to communicate easily, with a messaging feature and All-Staff Alerts that let you send a message to everyone with one click. The easy-to-navigate roster page lets you view employee training and testing status, keeping your managers on the same page about new hires.
Intuitive Menu Learning
Product knowledge is important. When it comes to training restaurant staff, the menu is usually the bulk of the information. No matter how many years of service experience someone may have, memorizing each detail about food and drink items can be a challenge.
Yelli organizes your menu details into flashcard decks for new hires to study with. Once they have mastered a section of the menu, you can easily issue them the matching test. As you update menu items, everyone on the team will be notified to review the changes, and both the flashcards and menu tests will update automatically.
New-Hire Training Schedules
You know what your training should look like, you just need an effective way to execute it. For new hires, day-by-day training schedules are important, and each job role needs to have their own schedule. Having a set training schedule ensures that every host, server, or bartender goes through the same training instead of simply getting thrown into the fire and learning as they go.
Yelli lets you build custom training schedules for each job role in your venue. Add as many days as you need, and as many items to complete each day as you need. Once you have created the training schedules, they will automatically be assigned to new employees, and managers will be able to track their completion status by viewing their profile.
Make sure that everyone on the team knows their stuff by issuing them a test at the end of their training, or even at the end of each day of training! In addition to the menu tests that sync with your food and drink menus, Yelli lets you build custom multiple-choice format tests.
Create as many tests as you need, with as many questions as needed. Once you’ve built tests into the platform you can edit them, issue to anyone on the team, and review the results after they’ve been completed. Yelli automatically grades the tests, and you can see how everyone on the team scored with one quick view. If someone needs to retake the test, you can reissue with one click.
One of the biggest challenges that restaurant teams face is keeping all of their information up to date, and making sure that everyone knows about changes happening. There are lots of moving parts when it comes to operating a restaurant, and the details can slip through the cracks quickly.
Yelli has built-in notifications, so that anytime material is added, deleted, or edited, everyone on the team will get a notification to review the changes. If managers send All-Staff alerts in the messaging center, they will also send as a notification to everyone on the team, keeping communication streamlined and effective