Yes! We designed YelliApp to make life easier for you and your team. Set up is straightforward and intuitive.
For a full set-up, you will do the following:
1. Enter the roles within your venue (hosts, servers, bartenders, etc)
2. Enter food and drink items, which you can organize by subcategory to make them easier for staff members to learn (think salads, soups, entrees)
3. Add or create Floorplans, Uniform Guidelines, and Steps of Service for employees to review and follow
4. Add or create Sidework and Health and Safety checklists to help keep your team safe
5. Enter New Hire Training Checklists (organized by roles made under your roster)
Once you have set up your portal, you can invite your team to join! Please remember that everything listed above is optional, but recommended to see the full benefit of YelliApp.
If you would like some help with setting up your account, please reach out and we will be happy to assist! We do offer a Setup Service for a one-time fee of $499.
If you have an activation code and need to activate your account:
If you can’t find the email with your activation code, first look in your junk folder. If it’s not there, ask your manager to send you another email, or contact us directly for help.
If you are having trouble activating your account or logging in to an existing account, try the following:
Subscriptions are $79 monthly, or $899 annually.
We also offer a custom Setup Service for $499
Yes! We recommend that each location use its own YelliApp account to keep things more organized. Please contact us directly to learn more.
You can invite as many employees as you need!
Invite employees to use YelliApp by going to the roster page.
Once invited, your team member will receive an email with an activation code and instructions to log in.
Any time you add or change anything within YelliApp, your entire team will instantly be notified. You can also send an All-Staff Alert to your entire team under the messaging tab.
To update your account information, log in to your admin account. From here, go to the “Settings” tab located under the drop-down menu. At the bottom of this screen, choose “Manage Account.” From here you will be able to update restaurant information and payment options.
To cancel your YelliApp subscription, first make sure you are logged in to the restaurant admin account. Choose settings, then "manage account" then select "cancel subscription." Once confirmed, you will not be charged again and your subscription will end at the end of your billing cycle.
Please keep in mind that once cancelled, all data will be lost. If you need to pause your account and save your data, please give us a call!
If you need to temporarily freeze your YelliApp subscription, please give us a call or email us at support@yelliapp.com. We will be happy to work out a solution for you!