Communication

Manager Huddle: Why It’s Important to Get (And Keep) Your Management Team On The Same Page

Danielle Casilio

We’re taking a step back and making sure that the root of where decisions are coming from (your management team) is organized and aligned.

Writing Manuals and Procedures For Restaurant Teams Without Templates

Danielle Casilio

How to write effective manuals and procedures for your team, and why templates can be more counterproductive than helpful.‍

How Guest Experience Improves When Restaurant Managers Communicate Expectations Clearly With Their Team

Danielle Casilio

Improve your guests overall experience, reduce staff errors that cost you money, and enjoy a more positive workplace culture by making communication a priority for your venue.

How Do I Do The Job? How To Write An Honest Job Description For Restaurant Workers: Part 4

Danielle Casilio

In this fourth and final part of our job description series, we are going to go over how to outline specific job responsibilities for new hires.

5 Reasons to Use Technology In Your Restaurant

Danielle Casilio

Our industry is in the midst of a technological revolution. Here are 5 reasons why.

3 Reasons To Fire Toxic Restaurant Workers

Danielle Casilio

While keeping staff turnover low and guest satisfaction high, you need to be willing to let go of employees that don’t work out.

Effective Leadership in Restaurants: How Changing Your Message Changes The Game

Danielle Casilio

A good leader communicates in a way that makes people want to do what they say, but what does that look like?

Uniform Guidelines: Why the Details Matter

Danielle Casilio

Wrap it all up and make it look good, just like your staff!

Pros and Cons of Pre-Shift: Are Daily Meetings Necessary?

Danielle Casilio

If a pre-shift meeting is part of your restaurant, this article will help you see if your pre-shifts are serving their purpose.

3 Steps To Make Your Restaurant More Productive

Danielle Casilio

Cut out what isn’t working, what you don’t really need, and what complicates service for you and your team.

The Story of One Waitress: Why Communication Is Key

Danielle Casilio

I started to notice that poor communication is what could (and would) very quickly lead us to a chaotic service.

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